Work Experience

Customer Service Representative November 2016-Present

University of Hartford, West Hartford, CT

Assisting in the on-campus Student Success Center and helping students with reaching their academic goals as well as setting them up to get assistance in tutoring. Organization of the office as well as paperwork and typing/layout abilities.

Orientation LeaderMay-September 2016

University of Hartford, West Hartford, CT

Lead as an orientation leader for incoming students, the primary objective was to make students feel most welcome and comfortable. Whether engaging in conversation or answering college related questions, they were the customers. We, representing the University as the potential product, were put in this prestigious position to sell. Customer service was its mantra, with only 35 students selected yearly. Enthusiasm, communications, leadership, and team work were the traits necessary to proficiently carry this position, all without forgetting its prominent organizational motto: “Early is on time. On time is late.” I have been selected again this year to be part of this elite group.

Junior Lead Camp CO-Head Counselor June-September 2015-2016

Camp Ponemah, Hampshire Hills Sports and Fitness Club, Milford, NH

Leading as a co-head counselor granted the experience of working daily within a fast-paced team environment while enhancing responsibility and ownership. In this position leadership was a must as it demanded constant creativeness in order to come up with unique ways to keep the clients engaged, interested and excited. This required high energy throughout the entire workday with daily repetitive expectations through the camp sessions. A positive attitude, pro-activeness, along with a serious amount of patience were the tools necessary to perform not only this summer job but in any future position as well.

Professional Summary

Customer Service Representative

Visual Communication Design major
University of Hartford
Entering senior year in fall 2017
Graphic Designer
Web Designer
Creative, Positive, Excited

Adobe Creative Suite

InDesign: Advanced Level
Photoshop: Advanced Level
Illustrator: Advanced Level
DreamWeaver: Beginner Level
Basic knowledge of HTML and CSS

Click here to download the HAS Web Design Course Syllabus.